Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Bookmarks/ Settings Gone!

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Mkll

Sunshine123456
Sunshine123456
more options

Hi, my computer was running slow so I restarted it and when it booted up again, I opened up Firefox and it said, “Welcome to the new Firefox.” ALL of my settings, homepage and most importantly, bookmarks were gone!

I don’t understand what happened because I did NOT install anything new with Firefox!

How do I restore my bookmarks? I had some very important stuff saved… Please help me! Thank you.

Hi, my computer was running slow so I restarted it and when it booted up again, I opened up Firefox and it said, “Welcome to the new Firefox.” ALL of my settings, homepage and most importantly, bookmarks were gone! I don’t understand what happened because I did NOT install anything new with Firefox! How do I restore my bookmarks? I had some very important stuff saved… Please help me! Thank you.

Alla svar (1)

Mkll
Mkll
more options

Hi,

If you can't find all of your bookmarks and bookmark folders after updating to the new Firefox Quantum (version 57), try this solution:

  1. Click on the Library 57 library icon icon on your Firefox toolbar.
  2. Click on Bookmarks, then click on Bookmarking Tools.
  3. Click on Add Bookmarks Menu to the Toolbar.
    • A Bookmarks Menu Bookmark Menu icon (star on tray) icon will be added to your toolbar.
  4. Click on the new Bookmarks Menu icon. You should get the same Bookmarks Menu as in earlier Firefox versions.

Let us know if this solves the problem.