Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox 57.0.2 hangs (Not Responding) when trying to print

  • 1 svar
  • 3 har detta problem
  • 11 visningar
  • Senaste svar av WoofGrrrr

more options

When I try to print a page from Firefox 57.0.2 (64-bit on Windows 10,) after selecting the printer and clicking "Print", I get a dialog that says "preparing..." and then nothing happens. Firefox hangs. Windows 10 says that the app is Not Responding". I have to manually exit. If I look at the print queue, the status is "spooling".

This just started happening today. I have had 57.0.2 since it was first offered. The print driver has had no recent update. It is an Epson Workforce WF-3620.

I have tried using FF Safe Mode. Same problem.

I will re-install the printer driver to see if that fixes it.

When I try to print a page from Firefox 57.0.2 (64-bit on Windows 10,) after selecting the printer and clicking "Print", I get a dialog that says "preparing..." and then nothing happens. Firefox hangs. Windows 10 says that the app is Not Responding". I have to manually exit. If I look at the print queue, the status is "spooling". This just started happening today. I have had 57.0.2 since it was first offered. The print driver has had no recent update. It is an Epson Workforce WF-3620. I have tried using FF Safe Mode. Same problem. I will re-install the printer driver to see if that fixes it.

Vald lösning

I did re-install the driver and related software and that seems to have fixed the problem. Sorry for bothering you all.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

more options

Vald lösning

I did re-install the driver and related software and that seems to have fixed the problem. Sorry for bothering you all.