Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox disapeared on windows 10 after firefox update

  • 2 svar
  • 1 har detta problem
  • 20 visningar
  • Senaste svar av FredMcD

willsodelph
willsodelph
more options

Firefox updated on windows 10 then new tabs would not open so refreshed firefox then it dissapeared from task bar found it in programmes but when i clicked on it it said it was not installed so seems to have gone off computer alltogether and will not re download, as all my passwords and favourites are stored in it can i recover them?

Firefox updated on windows 10 then new tabs would not open so refreshed firefox then it dissapeared from task bar found it in programmes but when i clicked on it it said it was not installed so seems to have gone off computer alltogether and will not re download, as all my passwords and favourites are stored in it can i recover them?

Alla svar (2)

Mkll
Mkll
more options

Download from https://firefox.com and run the installer - your data should still be there, as your profile should not have been deleted.

FredMcD
FredMcD
more options

That is a good first start.

Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.