Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

New FF loses Functionality (Flash?)

  • 4 svar
  • 2 har detta problem
  • 5 visningar
  • Senaste svar av Shadow110

mike97470
mike97470
more options

Some websites don't work w/ new FF, Chrome always works. Windows 10/FF 57.0.4/64, and Flash is installed (see "educated guess"). For example: http://www.sonyclassics.com/ Hovering the cursor over an image causes descriptive text to appear, and click a "Coming Soon" or "Now Playing" film switches an image to that film. Chrome works, FF doesn't.

Just one example of many.

(Sorry for brevity, my previous message got trashed when I clicked the educated guess "show details".)

Some websites don't work w/ new FF, Chrome always works. Windows 10/FF 57.0.4/64, and Flash is installed (see "educated guess"). For example: http://www.sonyclassics.com/ Hovering the cursor over an image causes descriptive text to appear, and click a "Coming Soon" or "Now Playing" film switches an image to that film. Chrome works, FF doesn't. Just one example of many. (Sorry for brevity, my previous message got trashed when I clicked the educated guess "show details".)

Alla svar (4)

FredMcD
FredMcD
more options

I checked out the link. It looks like a web page problem. When I check out the left side menu, these look okay; Movies; About Us, Our Library, Resources, Press Releases, Awards, Contact Us, CONTACT, PRIVACY POLICY, TERMS OF USE.

However, nothing in the main view does as it should.

Update: When I disabled my ad-blocker for the site, everything now works.

FredMcD
FredMcD
more options

Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <website>. Reload the page.

mike97470
mike97470 Frågans ägare
more options

Thanks Fred, very helpful!

I'm using AdBlock Plus, maybe that's why I don't see the icon and down arrow. But when I disable AdBlock Plus, then exit FF and restart that Sony page works fine. Just re-loading it doesn't for me.

So far I think I've known when things weren't working right. But it's kind of like the cartoon in the electronics magazine, ca. 1985: "My computer has never had an undetected error, to the best of my knowledge."

And the previous message that I lost was because in trying to setup another example, I cleared cookies. Don't do that!

Shadow110
Shadow110
more options

Switch to Ublock Origin https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

Please let us know if this solved your issue or if need further assistance.