Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

after the last Firefox update I can not bookmark web pages

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av cor-el

nhoJB
nhoJB
more options

since the last Firefox update I can not bookmark web pages. the star does not turn blue and the command prompt Control + D does not work either.

since the last Firefox update I can not bookmark web pages. the star does not turn blue and the command prompt Control + D does not work either.

Alla svar (3)

Shadow110
Shadow110
more options

Hi, sorry having issues : Please Refresh

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

nhoJB
nhoJB Frågans ägare
more options

I have already done the refresh.... still doesn't work..

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.