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stop getting 2 copies of emails

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kes58
kes58
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I always get two of the same email in inbox. How do I stop this?

I always get two of the same email in inbox. How do I stop this?

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syam
syam
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Thank you for your question. We are sorry to hear about your email duplicating, but we have some articles that will help you troubleshoot the duplicates.

If the mail is downloading repeatedly, these instructions will resolve the issue.

If the mail is duplicated and needs to be cleaned up, these instructions will guide you.

If you have any other issues, please report back and we are happy to help.