Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

We are facing one problem with Firefox to preview PDF (using build in pdf viewer), When PDF opens, it is displaying only first page with 180 degree orientation

  • 3 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av philipp

more options

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview.

In Chrome and IE it is working fine.

Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees.

If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview. In Chrome and IE it is working fine. Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees. If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.
Bifogade skärmdumpar

Vald lösning

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

more options

hi, would you be in a position to share one of the affected documents?

more options

That's confidential document so I would not be able to share it.

One problem I see in original pdf is, it has a footer in 180 degrees oriented and content is proper may this will cause this issue?

more options

Vald lösning

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/