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stat command error

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Sondra
Sondra
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I got this error box this morning and I can't access my new emails. Here is the whole: The STAT command did not succeed. Error getting message number and sizes. Mail server mail.comcast.net responded: [SYS/TEMP] Internal error occurred. Refer to server log for more information. [2018-08-01 13:12:54]

Please help

I got this error box this morning and I can't access my new emails. Here is the whole: The STAT command did not succeed. Error getting message number and sizes. Mail server mail.comcast.net responded: [SYS/TEMP] Internal error occurred. Refer to server log for more information. [2018-08-01 13:12:54] Please help

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Toad-Hall
Toad-Hall
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That is a message from the server - basically the server failed.

This message indicates to me that the standard e-mail servers for Comcast, that e-mail programs access are malfunctioning. You may find their webmail is working OK because it is using different servers that are working OK.

It would seem you are not alone: http://downdetector.com/status/comcast-xfinity