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Can't remember my password, & keep getting "error 500", so can't remedy

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MountainLesli
MountainLesli
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My hard drive failed, so while trying to download Firefox, I forgot my password. You sent me the "reset password" link, but I keep getting the error message 500. Why is this happening all day today and this evening? And how can I accomplish this task?

My hard drive failed, so while trying to download Firefox, I forgot my password. You sent me the "reset password" link, but I keep getting the error message 500. Why is this happening all day today and this evening? And how can I accomplish this task?

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WestEnd
WestEnd
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This is for FF End user help not a support ticket request. You need to read your email and see what else to do.