Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Install fail. Says it can not find profile?

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "profile" could not be located. So now I have nothing. All my data is missing. I do have a copy of the profile folder, but after the uninstall was performed? contacts, bookmarks, passwords and such all missing ;-( Please help.

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "profile" could not be located. So now I have nothing. All my data is missing. I do have a copy of the profile folder, but after the uninstall was performed? contacts, bookmarks, passwords and such all missing ;-( Please help.

Alla svar (3)

more options
more options

I believe I have tried each of the 4 methods and I am no further ahead? There is no profile file (.ini)

more options

Firefox can only use profiles that are listed in profiles.ini, so if you restored a profile in the correct location in "AppData\Roaming", but do not have a profiles.ini file with an entry that points to this profile folder then you will have to edit profiles.ini or use the Profile Manager to point to this profile via "Choose Folder".