We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Website loading but just showing blank screen.

  • 1 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av FredMcD

more options

Sometimes when I try to load a new website, it appears to have finished loading, but there's just a blank screen. I first I thought it was just my internet being slow and the page just timing out, but then sometimes if I load a youtube video, the video the will start and the audio plays, without there being anything actually displayed on the screen. If I try to reload the page, it does nothing, but closing and reopening the page in a new tab does work.

Sometimes when I try to load a new website, it appears to have finished loading, but there's just a blank screen. I first I thought it was just my internet being slow and the page just timing out, but then sometimes if I load a youtube video, the video the will start and the audio plays, without there being anything actually displayed on the screen. If I try to reload the page, it does nothing, but closing and reopening the page in a new tab does work.

Alla svar (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}