Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

why is my Firefox disappearing - even after I reinstall it?

  • 1 svar
  • 1 har detta problem
  • 17 visningar
  • Senaste svar av cor-el

Bellen805
Bellen805
more options

Yesterday, the Firefox icon on the task bar turned into what looked like a blank sheet of paper. When I closed Firefox the icon disappeared. I have reinstalled Firefox multiple times and it works until I shut it down - then the icon on the task bar disappears. So I search for Firefox on my computer and click on it and then I get a message which says to install the latest version. Then I get a message to close the other version of Firefox which is running - but there isn't any.

Yesterday, the Firefox icon on the task bar turned into what looked like a blank sheet of paper. When I closed Firefox the icon disappeared. I have reinstalled Firefox multiple times and it works until I shut it down - then the icon on the task bar disappears. So I search for Firefox on my computer and click on it and then I get a message which says to install the latest version. Then I get a message to close the other version of Firefox which is running - but there isn't any.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.