Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Lost 2fa/ recovery codes, would like to setup a new account on the same email

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

Lost 2fa/ recovery codes, would like to setup a new account on the same email

Lost 2fa/ recovery codes, would like to setup a new account on the same email

Alla svar (1)

more options

Try to reset the Firefox Sync password to see if that gives access to the account and disable two factor authentication. You may have to try this more than once to be able to disable 2FA (i.e. use a fresh login).

In case of issues try to log in to the Firefox account via this website.