Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why is my master password ok button grayed out?

  • 2 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av cor-el

more options

When I try to create a master password the ok button is grayed out.

When I try to create a master password the ok button is grayed out.

Alla svar (2)

more options

Hello westcoast54,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode'

Does that make a difference  ?

more options

Does about:policies#active show any active policies?

You can open "about:" pages via the location/address bar

  • "about:" is a protocol to access special pages

Try to rename/remove pkcs11.txt and secmode.db in the Firefox profile folder with Firefox closed.

If this doesn't help then also rename/remove logins.json and key4.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.