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I set up new Thunderbird email and paid cc to gandi.net BUT now acct gone!

Shiptank
Shiptank
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I set up new Thunderbird email and paid by cc to gandi.net; BUT now acct does not appear and is gone. When I click on Ubuntu- Thunderbird icon, what appears is the window for setting up a new acct. But I already have a name and email. How do I contact gandi.net or someone else on what happened to the new Thunderbird email acct which showed up on the first day. OR was I hacked again! I have been a target of an underground crime ring that targeted senior and they have been hacking me on my computer.

I set up new Thunderbird email and paid by cc to gandi.net; BUT now acct does not appear and is gone. When I click on Ubuntu- Thunderbird icon, what appears is the window for setting up a new acct. But I already have a name and email. How do I contact gandi.net or someone else on what happened to the new Thunderbird email acct which showed up on the first day. OR was I hacked again! I have been a target of an underground crime ring that targeted senior and they have been hacking me on my computer.

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi Shiptank, can you log into your gandi.net account directly on their site, through the webmail interface:

https://webmail.gandi.net/

By the way, what email did you use to set up your Mozilla Support account? In most cases, you can use Thunderbird with your existing email accounts rather than creating a new one, unless you want to keep new messages separate.