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Auto Zip Code Finder from our CRS works on one computer but not on another? Both using FF

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We use Inntopia CRS to make reservations. The computer at the office is not allowing Zip Code Finder to auto fill in the City & State where my computer at home office allows this function to be used using Fire Fox. Where / how can I get my office computer to allow the CRS to auto fill City & State from the zip code finder function with the Inntopia software?. Please help!

We use Inntopia CRS to make reservations. The computer at the office is not allowing Zip Code Finder to auto fill in the City & State where my computer at home office allows this function to be used using Fire Fox. Where / how can I get my office computer to allow the CRS to auto fill City & State from the zip code finder function with the Inntopia software?. Please help!
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Link to the site your using so others can test?

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The software is a paid to play software. www.inntopia.com - The strange thing I'm running into is the zip code finder function works on my laptop but not at the office. I have brought in my laptop into the office and checked the settings on both computers and they match exactly in Firefox. I'm still running into the above message when doing a zip code search.