Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Upgraded to windows 10 and all my folders and events are gone and it's critical I have them.

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av christ1

more options

My sub folders & events are all gone and I have 200 unopened emails that had previously been deleted over the past few months that are all unopened.

My sub folders & events are all gone and I have 200 unopened emails that had previously been deleted over the past few months that are all unopened.
Bifogade skärmdumpar

Vald lösning

You can check for a folder named C:\Windows.old\Users\your-username\AppData\Roaming\Thunderbird

If you do not immediately see AppData, make sure Windows shows hidden files and folders. To change that setting, see this article (hopefully it's similar in Windows 10): http://windows.microsoft.com/en-us/windows/show-hidden-files

Does such a folder exist?

If so, look for your old Thunderbird profile. For the default Thunderbird profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

If none of the above works the only way would be to restore a backup of your Thunderbird profile you created prior to the incident.

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

more options

I found the subscribe box, but it is greyed out.

more options

Vald lösning

You can check for a folder named C:\Windows.old\Users\your-username\AppData\Roaming\Thunderbird

If you do not immediately see AppData, make sure Windows shows hidden files and folders. To change that setting, see this article (hopefully it's similar in Windows 10): http://windows.microsoft.com/en-us/windows/show-hidden-files

Does such a folder exist?

If so, look for your old Thunderbird profile. For the default Thunderbird profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

If none of the above works the only way would be to restore a backup of your Thunderbird profile you created prior to the incident.