cannot download firefox as 7-zip says cannot find the file specified
I have always used Firefox. I now have Windows 10 and the other day I went to open Firefox and it wouldn't. I downloaded it but it came up with '7-Zip cannot find the file specified'. Can you help? Thanks.
Alla svar (3)
Get the full installer from Download Firefox For All languages And Systems {web link}
Hi Fred. Thanks for your reply. I've tried what you suggested but I still got 'the system cannot find the file specified'. Thanks anyway. Nell126.
Firefox is packed as a 7-ZIP archive. If there is a problem with unpacking this archive then you get this error.
It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.
Try this:
- download the Firefox installer and save the file to the desktop
*https://www.mozilla.org/en-US/firefox/all/ - start the installation with a double-click on the desktop icon
If you keep having problems then boot the computer in Windows Safe mode with network support to see if that works better.