Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Sync stopped working on Android

  • 4 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av Wouter M

Wouter M
Wouter M
more options

I am using Android 9 on my Samsung Galaxy S9+. Firefox has been updated to the most recent version.

Suddenly Sync stopped working on my phone. Works fine on desktop and laptop, but on my phone it does not work at all.

I have disconnected sync, removed all Firefox data, reinstalled Firefox. But without any luck.

All checkboxes (Bookmarks, History, Open Tabs and Logins) are checked but greyed out. I also cannot change my device name. When I click on 'Sync Now' the Last Synced status keeps saying 'never'.

Have no clue why this does not work anymore.

I am using Android 9 on my Samsung Galaxy S9+. Firefox has been updated to the most recent version. Suddenly Sync stopped working on my phone. Works fine on desktop and laptop, but on my phone it does not work at all. I have disconnected sync, removed all Firefox data, reinstalled Firefox. But without any luck. All checkboxes (Bookmarks, History, Open Tabs and Logins) are checked but greyed out. I also cannot change my device name. When I click on 'Sync Now' the Last Synced status keeps saying 'never'. Have no clue why this does not work anymore.

Alla svar (4)

Wouter M
Wouter M Frågans ägare
more options

This is how it looks in settings menu

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you possibly enabled a power saving mode on your device?

Wouter M
Wouter M Frågans ägare
more options

cor-el said

Did you possibly enabled a power saving mode on your device?

No I did not. Power saving is not enabled on my device. All other syncing processes work just fine.

Wouter M
Wouter M Frågans ägare
more options

And without changing anything, Sync appears to be working again. No idea what caused the previous error, but it is working again.