Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Lost My saved passwords how to retieve it back

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

more options

I have formatted my laptop and reinstall Mozilla and logged in with new password as i forgot the old one. when i logged in i don't see my saved logins and password.

I have formatted my laptop and reinstall Mozilla and logged in with new password as i forgot the old one. when i logged in i don't see my saved logins and password.

Alla svar (1)

more options

If you are talking about sync;

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address