Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Won't allow hotmail account - always says password or account name invalid.

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av sfhowes

haopengyou_1
haopengyou_1
more options

I just installed tbird. I have been creating email accounts for all of my emails - it is so much easier now because your app usually finds the right server settings. But when I try to set up my hotmail email account, it does find the server settings but keeps telling me that my password or account name is invalid. I have checked many times. No problem with either. What do I need to do?

I just installed tbird. I have been creating email accounts for all of my emails - it is so much easier now because your app usually finds the right server settings. But when I try to set up my hotmail email account, it does find the server settings but keeps telling me that my password or account name is invalid. I have checked many times. No problem with either. What do I need to do?

Alla svar (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

haopengyou_1 said

What do I need to do?

If you are selecting to use a POP protocol you will need to turn it on on the web site.

While you there check the settings Thunderbird is finding against those suggested by Outlook.com.

https://outlook.live.com/mail/0/options/mail/accounts

If this is the first mail account you have created that uses SSL/TLS connection encryption, it might be your anti virus is choking on it's cornflakes to result in your failure.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Do you have two-step verification on the account? If so, use an app password in place of the regular account password.