Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I cannot get to www.yahoo.com

  • 4 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av aki66

more options

I am using Firefox v75.0; I am not sure exactly when I updated to this version. I have a Yahoo bookmark on my Firefox toolbar. For about the past week, I have not been able to get to Yahoo when using that bookmark. If I open a new tab and type www.yahoo.com in the address bar, the page remains blank. I did have some Yahoo tabs already open from weeks ago; if I refresh any of those tabs, I then get a blank page instead of the expected refreshed Yahoo content. If I use "manage cookies and site data" to search for Yahoo, then "remove all shown", then I can access Yahoo. I don't wish to have to do that every time that I want to access something on Yahoo. I have no trouble with any other sites, just Yahoo. Suggestions? Thanks in advance

I am using Firefox v75.0; I am not sure exactly when I updated to this version. I have a Yahoo bookmark on my Firefox toolbar. For about the past week, I have not been able to get to Yahoo when using that bookmark. If I open a new tab and type www.yahoo.com in the address bar, the page remains blank. I did have some Yahoo tabs already open from weeks ago; if I refresh any of those tabs, I then get a blank page instead of the expected refreshed Yahoo content. If I use "manage cookies and site data" to search for Yahoo, then "remove all shown", then I can access Yahoo. I don't wish to have to do that every time that I want to access something on Yahoo. I have no trouble with any other sites, just Yahoo. Suggestions? Thanks in advance

Vald lösning

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Läs svaret i sitt sammanhang 👍 0

Alla svar (4)

more options

did you clear all the cache and try it again? clear your cookies as well and then try

Ändrad av aki66

more options

I did. Clearing the cache and delete all cookies, I can then get to yahoo, but I don't want to have to do this every single time that I want to access something on yahoo. Sometimes it's minutes between attempts, and I have to clear everything.

more options

Vald lösning

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options