Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why I stopped getting emails on Thunderbird on 5/3/20 but emails still coming in on Cox Webmail?

  • 1 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av sfhowes

mdewall
mdewall
more options

I am still getting my emails on Cox webmail, but I no longer receive them on Thunderbird as of May 3rd. I removed my account from Saved Passwords and was told I be prompted for a new password once I close and reopened Thunderbird. I did as instructed but was not prompted to enter a new password.

I am still getting my emails on Cox webmail, but I no longer receive them on Thunderbird as of May 3rd. I removed my account from Saved Passwords and was told I be prompted for a new password once I close and reopened Thunderbird. I did as instructed but was not prompted to enter a new password.

Alla svar (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There might be a corrupted message that's blocking the download of mail to TB. Access the account in webmail and delete messages one-at-a-time from around when the problem began, and see if the rest of the messages show up in TB. Also, empty the Trash and Spam/Bulk folders in webmail.

https://support.mozilla.org/en-US/questions/1158670