Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Can't connect to server

more options

When I click "Get messages" Thunderbird fails to connect to the server and I get the message "Connection to pop3@virginmedia.com timed out" When I try to send a message I get "The message could not be sent because the connection to Outgoing server (SMTP) smtp.virginmedia.com timed out. Try again." This is an intermittent problem - sometimes it works ok. On the Virginmedia website everything seems ok.

When I click "Get messages" Thunderbird fails to connect to the server and I get the message "Connection to pop3@virginmedia.com timed out" When I try to send a message I get "The message could not be sent because the connection to Outgoing server (SMTP) smtp.virginmedia.com timed out. Try again." This is an intermittent problem - sometimes it works ok. On the Virginmedia website everything seems ok.

Alla svar (1)

more options

Check your setting, it might be an issue with your SMTP and POP3 settings.