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Thunderbird crashes

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  • Senaste svar av sfhowes

Rmastria
Rmastria
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Since the last update of Windows 10 on 6/13 I get Thunderbird not responding. On many occasions Thunderbird has crashed. This morning it crashed again. Report ID bp-4240c754-7713-4a23-8798-9099e0200628.

Since the last update of Windows 10 on 6/13 I get Thunderbird not responding. On many occasions Thunderbird has crashed. This morning it crashed again. Report ID bp-4240c754-7713-4a23-8798-9099e0200628.

Vald lösning

The crash report flags an issue with Avast. Disable the Mail Shield and SSL scanning and see if TB is stable. Or, run in Windows safe mode to confirm if Avast is causing the crashes.

https://help..avast.com/en/av_free/17/settings_sh_mail_basic.html

https://support.microsoft.com/en-ca/help/12376/windows-10-start-your-pc-in-safe-mode

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sfhowes
sfhowes
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Vald lösning

The crash report flags an issue with Avast. Disable the Mail Shield and SSL scanning and see if TB is stable. Or, run in Windows safe mode to confirm if Avast is causing the crashes.

https://help..avast.com/en/av_free/17/settings_sh_mail_basic.html

https://support.microsoft.com/en-ca/help/12376/windows-10-start-your-pc-in-safe-mode