Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Cannot send email after reinstall of 68.10

  • 2 svar
  • 0 har detta problem
  • 3 visningar
  • Senaste svar av gcorsmeier

gcorsmeier
gcorsmeier
more options

I get the following message when trying to send email.

An error occurred while sending mail: The mail server sent an incorrect greeting: * OK IMAP4 server (InterMail vM.9.01.00.037.1 201-2473-137-122-172) ready Wed, 15 Jul 2020 22:24:58 +0000 (UTC).

Servers setting are correct per Time Warner Cable. I can receive email fine but cannot sent. I restarted with add ons disabled. Also reinstalled Thunderbird. Everything was working before but due to other problems the HD was reformatted and windows reloaded, plus Thunderbird.

I get the following message when trying to send email. An error occurred while sending mail: The mail server sent an incorrect greeting: * OK IMAP4 server (InterMail vM.9.01.00.037.1 201-2473-137-122-172) ready Wed, 15 Jul 2020 22:24:58 +0000 (UTC). Servers setting are correct per Time Warner Cable. I can receive email fine but cannot sent. I restarted with add ons disabled. Also reinstalled Thunderbird. Everything was working before but due to other problems the HD was reformatted and windows reloaded, plus Thunderbird.

Alla svar (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What are your settings? According to their website, you should have mail.twc.com on port 587, connection security = none, authentication = password, transmitted insecurely, User Name = email address.

gcorsmeier
gcorsmeier Frågans ägare
more options

That did not work. Here are TWC's local setting for my account. I verified with their support. Their webpage does list 2 servers but the problem still exists with port 587 and they did say to use 993. Also when I changed to no security I get a connection timed out message and could not receive any emails either.

https://www.spectrum.net/support/internet/spectrum-email-server-settings