Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

THUNDERBIRD DIDN'T UP LOAD MY MAILS

  • 2 svar
  • 2 har detta problem
  • 9 visningar
  • Senaste svar av atErik

marc.fermi
marc.fermi
more options

PROBABLY FOLLOWING AN UPDATE, thunderbird no longer loads my mails (which I can only read in web mail), also 2 important folders and their contents have been deleted: Archive and Sent Mail. How can I restore thunderbird functionality and recover the 2 lost folders?

PROBABLY FOLLOWING AN UPDATE, thunderbird no longer loads my mails (which I can only read in web mail), also 2 important folders and their contents have been deleted: Archive and Sent Mail. How can I restore thunderbird functionality and recover the 2 lost folders?

Alla svar (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

See https://support.mozilla.org/en-US/kb/cannot-receive-messages

atErik
atErik
more options

you may also read these : various options to regain data is here.

your own local folders are inside the TB-"profile" folder > Mail > Local Folders > ...

disable AV/FW/SS software's "mail-protection" option. if your AV/FW/SS has sub-option to add "EXCEPTION" then "mail-protection" disable not necessary, just add your IMAP/POP3 & SMTP mial-servers inside the EXCEPTION LIST. make sure your AV/SS software has this option enabled: Scan files on access. more info on AV/FW/SS is here.

please read those linked pages.

Ändrad av atErik