Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

no firefox option in notification center; can't enable push notificaitons

  • 9 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Kiki

abritelight
abritelight
more options

hi all. i'm trying to turn on push notifications for firefox in hopes that it will solve the issue of me not being able to send tabs to my phone (says 'sent' on my computer but tab never arrives). one main fix i've seen for this is to make sure push notifications are enabled. however there is seemingly no where on my phone to enable this!!!

firefox instructions say "go to notification center in settings app and scroll down to firefox. however there is no firefox in my notification center. (screen shot of the apps notification center in alphabetical order showing no 'firefox') i've also tried looking in the in app settings, and the firefox settings in the settings app; no notification options in eithr of those places.

no idea how this could be! or how to remedy. any thoughts? thanks!

hi all. i'm trying to turn on push notifications for firefox in hopes that it will solve the issue of me not being able to send tabs to my phone (says 'sent' on my computer but tab never arrives). one main fix i've seen for this is to make sure push notifications are enabled. however there is seemingly no where on my phone to enable this!!! firefox instructions say "go to notification center in settings app and scroll down to firefox. however there is no firefox in my notification center. (screen shot of the apps notification center in alphabetical order showing no 'firefox') i've also tried looking in the in app settings, and the firefox settings in the settings app; no notification options in eithr of those places. no idea how this could be! or how to remedy. any thoughts? thanks!
Bifogade skärmdumpar

Vald lösning

I'm really sorry about that. Can you try to uninstall and reinstall to see if it might help?

Läs svaret i sitt sammanhang 👍 1

Alla svar (9)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administratör
more options

Hi abritelight,

Have you tried searching for Firefox on your the main Settings area? If you can find it, you will see the Notifications menu there (see the attached screenshot).

abritelight
abritelight Frågans ägare
more options

hi kiki thanks for your reply! for some reason i don't have a notifications option in that location either, see screenshot.

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administratör
more options

Ok. That's certainly weird. Can you tell me what's your Firefox and iOS version?

abritelight
abritelight Frågans ägare
more options

oh yes sorry i had meant to come back and edit that info in: firefox 33 on ios 14.5.1

Ändrad av abritelight

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administratör
more options

It's pretty much up to date, but just to be sure, can you try to update to Firefox 33.1 to see if it may change something?

abritelight
abritelight Frågans ägare
more options

okay yes just updated and still no sign of notification options anywhere!

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administratör
more options

Vald lösning

I'm really sorry about that. Can you try to uninstall and reinstall to see if it might help?

abritelight
abritelight Frågans ägare
more options

thanks for your help, that did the trick! i now have notifications! unfortunately i'm still not able to open the tabs i'm sending to my phone, but i'm guessing i'll have to post separate thread for that. :)

Ändrad av abritelight

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administratör
more options

Glad to hear that. Yep. Please submit another question if it's a different problem.