We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

bookmarks sync

more options

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating system latest version, I have been using this function for many years but I have not encountered this problem !

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating system latest version, I have been using this function for many years but I have not encountered this problem !

Alla svar (9)

more options

hello, oliver_magnum44

i understand your problem please follow the below step abd link for fix your problem 

Clear the cache

  • In the Menu bar at the top of the screen, click Firefox and select Preferences. ...
  • Select the Privacy & Security panel.
  • In the Cookies and Site Data section, click Clear Data….
  • Remove the check mark in front of Cookies and Site Data. ...
  • With Cached Web Content check marked, click the Clear button.

thanks Regard Arman khan

[https://support.mozilla.org/en-US/kb/how-clear-firefox-cache]

more options

@ARMAN KHAN, The problem persists, I failed to solve the problem!

more options

This is the only solution I could fix this problem? Support team I ask for help, please!

more options

You can open about:sync-log via the location bar to see whether recent Sync logs are available. You can upload the file to a website like Pastebin if you can't post the content of the file in a reply.


If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

You lose the history when a new places.sqlite is created.

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Hello, it seems in about:sync-log It show me that the most recent synchronization took place on 11.07.21

more options

In about: profiles I have three profiles, none of which contain synchronization with the old bookmarks The weird thing is that just bookmarks don't sync, addons ...!

Ändrad av oliver_magnum44

more options

I know that from Connected Services I signed out to several devices that were duplicated and older. Can this lead to the loss of bookmarks?

more options

Hello all,

I did not find the solution to my problem, I lost my data permanently, please help ?