Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Got hacked by the add-on called Safepal Wallet!!

  • 4 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

more options

Dear Supportteam,

Today I browsed true the add-on list of Mozilla Firefox I was searching for Safepal wallet extension to use my cryptocurrency wallet also in the webbrowser. So my searching ended on the following page: https://addons.mozilla.org/nl/firefox/addon/safepal-wallet/ After I installed this extension and logged in with my credentials it was not working. 8 hours later I checked if my funds were still save on my phone software wallet also from Safepal I saw nothing $0,- balance I was deep in shock I saw my last transactions and saw that my funs ($4000,-) were transferred to another wallet. I could not believe it an add-on that is deployed in the add-on list of Mozilla Firefox. Is there no any audit department that is checking every add-on and test it before it get listed on the official add-on store of Mozilla Firefox. Can you please have a look into this add-on before there will be a massive amount of people getting scammed. And also have a look into the developer identity I have found the IP-address of the developer by tracing the mail address. Please have a look into it and maybe their is a solution to help me out.

Dear Supportteam, Today I browsed true the add-on list of Mozilla Firefox I was searching for Safepal wallet extension to use my cryptocurrency wallet also in the webbrowser. So my searching ended on the following page: https://addons.mozilla.org/nl/firefox/addon/safepal-wallet/ After I installed this extension and logged in with my credentials it was not working. 8 hours later I checked if my funds were still save on my phone software wallet also from Safepal I saw nothing $0,- balance I was deep in shock I saw my last transactions and saw that my funs ($4000,-) were transferred to another wallet. I could not believe it an add-on that is deployed in the add-on list of Mozilla Firefox. Is there no any audit department that is checking every add-on and test it before it get listed on the official add-on store of Mozilla Firefox. Can you please have a look into this add-on before there will be a massive amount of people getting scammed. And also have a look into the developer identity I have found the IP-address of the developer by tracing the mail address. Please have a look into it and maybe their is a solution to help me out.

Alla svar (4)

more options

I can also proof that my funds are gone by this add-on. I can provide all the details & information that is needed. Also did I contacted the company behind the real Safepal wallet and they was in big shock that there is no audit department that is checking the add-ons in Firewall.

Ändrad av cali-cpt

more options

Add-on questions should be posted in the add-ons forum; https://discourse.mozilla-community.org/c/add-ons

Please contact them so they can inspect the add-on. Note: There should be an option on the add-ons webpage to file a complaint.

more options

Hi FredMcD,

Could you please have a look into the following ticket? https://discourse.mozilla.org/t/got-hacked-by-the-add-on-called-safepal-wallet/85797

more options

Looks good to me.