Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox sometimes doesn't load google.com

  • 2 svar
  • 1 har detta problem
  • 3 visningar
  • Senaste svar av cor-el

more options

We have a problem on 2 out of 41 computers running firefox. At a random intervals google.com stops working. Clearing cache sometimes helps, but not always. The problem dissapears after some time. The error message is "Secure connection failed" - Apparently the website did not send any creditentials. (I don't have screenshot at this time, it returned to normal again just before I got to the user having this issue)

The problem exists only on two computers, and only in Firefox. Edge and Chrome are working without any problems on both machines.

We have a problem on 2 out of 41 computers running firefox. At a random intervals google.com stops working. Clearing cache sometimes helps, but not always. The problem dissapears after some time. The error message is "Secure connection failed" - Apparently the website did not send any creditentials. (I don't have screenshot at this time, it returned to normal again just before I got to the user having this issue) The problem exists only on two computers, and only in Firefox. Edge and Chrome are working without any problems on both machines.

Alla svar (2)

more options

Try to go to about:config, set "network.http.http3.enabled" = false. Restart Firefox and report back if it's still happening.

Ändrad av TyDraniu

more options

You can also check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":