Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Shipstation lables not printing correct

mrmac1903
mrmac1903
more options

Paypal switched from Pitney Bowes to Shipstation for shipping labels. The new system prints labels but the number 9 will not print instead it prints a dash. So 999 9th Ave would come out --- -th Ave. This started when PayPal switch to ShipStation. The labels print correctly in Chrome.

Any idea?

Paypal switched from Pitney Bowes to Shipstation for shipping labels. The new system prints labels but the number 9 will not print instead it prints a dash. So 999 9th Ave would come out --- -th Ave. This started when PayPal switch to ShipStation. The labels print correctly in Chrome. Any idea?

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Is the label a PDF or a regular web page?

If a PDF does not print correctly, you can work around it by using the download button on the PDF Viewer's toolbar (obviously an old screenshot):

If the problem is with a web page, do the numbers appear in the page or are they missing there as well? How about in the print preview overlay?