Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Unable to Sync on Android Firefox

  • 5 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Paul

killerer
killerer
more options

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "Working"

Android Devices LG G5 (android 8) LG G6 (android 9)

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "''Working''" Android Devices LG G5 (android 8) LG G6 (android 9)

Alla svar (5)

killerer
killerer Frågans ägare
more options

screenshort attached

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Okay...so, you have approved it on your other device?

killerer
killerer Frågans ägare
more options

yes i have. but it stays stuck like at shown in the screenshot above.

Ändrad av killerer

killerer
killerer Frågans ägare
more options

tried to upload more screenshots but cant.

when i try to use login instead of QR scan, it shows as 'Working...' but stays stuck there.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Do you receive the email into the email account linked to your Firefox Account?

Is the email in your spam or junk mail folder?