Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Paypal not working

  • 1 svar
  • 1 har detta problem
  • 20 visningar
  • Senaste svar av FredMcD

more options

Hello I've used FF for many years and I really like it, but I am having a problem that if I can't fix will mean I will have to migrate to a different browser.

For some time now, I can't get paypal to work when I am trying to pay for something. So, If I am trying to buy, say, a pair of trousers from Bigman.co.uk, I get to the payment page and select paypal. The screen then goes blank and is replaced by the Paypal loading blue circle that rotates round and round ... and never stops.

I can visit the same site with eg Chrome and the paypal link works fine.

I can log in to paypal from Firefox directly, but not from another site where I am trying to buy something. Any ideas on how I can fix this please?

Many thanks in anticipation..... Sam

Hello I've used FF for many years and I really like it, but I am having a problem that if I can't fix will mean I will have to migrate to a different browser. For some time now, I can't get paypal to work when I am trying to pay for something. So, If I am trying to buy, say, a pair of trousers from Bigman.co.uk, I get to the payment page and select paypal. The screen then goes blank and is replaced by the Paypal loading blue circle that rotates round and round ... and never stops. I can visit the same site with eg Chrome and the paypal link works fine. I can log in to paypal from Firefox directly, but not from another site where I am trying to buy something. Any ideas on how I can fix this please? Many thanks in anticipation..... Sam

Alla svar (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.