Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Access to my current email

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av sfhowes

joyjamison
joyjamison
more options

My husband and I both have email accounts. He decided he should change his password and somehow he changed both our passwords. My account is still there - I just can't get into it.

My husband and I both have email accounts. He decided he should change his password and somehow he changed both our passwords. My account is still there - I just can't get into it.

Alla svar (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Remove the passwords for your account in Preferences/Privacy & Security, Saved Passwords, restart TB, enter your confirmed password when prompted (assuming the account doesn't now require an app password (Verizon) or secure mail key (AT&T)).