Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Mozilla Firefox no longer starts on Window 10 Desktop

  • 2 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av LarsB

more options

I have used Firefox on this Windows 10 desktop computer for at least 6 months with no problems. I have it set as my default browser.

When I say it "does not start" I mean the hourglass is shown for a few seconds, then nothing. Task Manager does not show Firefox running.

Since about 5 days ago it will not start when I click its icon on my taskbar or when I click on a link in an email. Both of these used to work. I have also typed Firefox into the Windows search box and clicked the icon then shown, but it does not start.

I have googled the problem and tried a number of things, such as re-installing.

When I do Windows-button & R to get the Run box, enter “firefox.exe -P” and click OK, the profile program does not start.

When I run "Firefox Installer.exe" it goes through process and ends with Firefox open. That is how I was able to get in to get the Troubleshooting Information. However, I do not want to start it this way all the time, and it would not work on links in emails.

I could not find how to add Tags.

Thanks.

I have used Firefox on this Windows 10 desktop computer for at least 6 months with no problems. I have it set as my default browser. When I say it "does not start" I mean the hourglass is shown for a few seconds, then nothing. Task Manager does not show Firefox running. Since about 5 days ago it will not start when I click its icon on my taskbar or when I click on a link in an email. Both of these used to work. I have also typed Firefox into the Windows search box and clicked the icon then shown, but it does not start. I have googled the problem and tried a number of things, such as re-installing. When I do ''Windows-button & R'' to get the Run box, enter “firefox.exe -P” and click OK, the profile program does not start. When I run "Firefox Installer.exe" it goes through process and ends with Firefox open. That is how I was able to get in to get the Troubleshooting Information. However, I do not want to start it this way all the time, and it would not work on links in emails. I could not find how to add Tags. Thanks.

Ändrad av LarsB

Vald lösning

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

How about trying Windows in Safe Mode to see if you have the same issues? https://www.google.com/search?client=firefox-b-1-d&q=Windows+in+Safe+Mode

I assume this is the current version Firefox 97.0.

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

more options

Vald lösning

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

How about trying Windows in Safe Mode to see if you have the same issues? https://www.google.com/search?client=firefox-b-1-d&q=Windows+in+Safe+Mode

I assume this is the current version Firefox 97.0.

more options

That fixed the problem. Thanks, jonzn4SUSE.