Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Duolingo's audio doesn't work fine

  • 9 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av Ivan R.

more options

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

Alla svar (9)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

FredMcD said

Please provide a public link (no password) that we can check out. No Personal Information Please !

Do you mean Duolingo's website? This: https://www.duolingo.com/learn

more options

I already tried troubleshoot (safe mode), and the problem is still there.

I also tried to delete cache, and Duolingo's cookies (just their cookies)

more options

And the part under; Make sure you are not blocking content ?

more options

FredMcD ha detto

And the part under; Make sure you are not blocking content ?

I crossed out the tracking protection, and the problem is still there.

more options

Have you checked the speaker by trying another website?

more options

FredMcD ha detto

Have you checked the speaker by trying another website?

Of course, any website works fine.

more options

I called for more help.

more options

FredMcD ha detto

I called for more help.

Thank you!