Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

My touchpad scrolling has stopped working for websites (including the Firefox website!).

  • 2 svar
  • 1 har detta problem
  • 10 visningar
  • Senaste svar av YongHan

more options

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfway on the page. Sometimes up and down keys for scrolling do not work. However, I can scroll in Windows with no problem. Any help would be appreciated.

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfway on the page. Sometimes up and down keys for scrolling do not work. However, I can scroll in Windows with no problem. Any help would be appreciated.

Alla svar (2)

more options

Hello William, you can first try opening your Firefox browser and enter "about:config" into the search bar. After clicking "Accept the Risk and Continue", type "ui.trackpoint_hack.enabled" and it is most likely set to -1 in your case. The -1 value is the default value and it is for autodetect, so you should click the pencil icon on the right side of the row and change the value from -1 to 1 so it is enabled. After that, click the tick icon to save the change. Restart your Firefox browser and hopefully it solves your touchpad scrolling issue. Hope it helps!

more options

Hello William,

Did the answer manage to help solve your issue? If so, kindly mark the answer above as the solution (solved) to help others with similar problems in the future! If not, please report back so I can help!

Ändrad av YongHan