Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox prevents opening links I select such as utility bills

  • 1 svar
  • 1 har detta problem
  • 6 visningar
  • Senaste svar av FredMcD

mike7771
mike7771
more options

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. Their help articles define the pop-up window as a window that opens automatically. That is not what I'm talking about. I am selecting the link. I am giving the site permission to open the window. It is not automatic. Google Chrome, Microsoft edge, no other browser has this problem. please help.

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. Their help articles define the pop-up window as a window that opens automatically. That is not what I'm talking about. I am selecting the link. I am giving the site permission to open the window. It is not automatic. Google Chrome, Microsoft edge, no other browser has this problem. please help.

Alla svar (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.