Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Primary Password 9 times on Mac

  • 4 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av TheTrotsky

TheTrotsky
TheTrotsky
more options

I've just downloaded Thunderbird v102 and now, when I start up Thunderbird, it repeatedly asks me to enter the primary password (it appears to be for every account that I have; I have 9 email accounts that I monitor). I've tried deleting and resetting the primary password but no avail. Is there a fix?

I've just downloaded Thunderbird v102 and now, when I start up Thunderbird, it repeatedly asks me to enter the primary password (it appears to be for every account that I have; I have 9 email accounts that I monitor). I've tried deleting and resetting the primary password but no avail. Is there a fix?

Ändrad av Wayne Mery

Alla svar (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does starting in safe mode help? On Mac, Hold down option while starting.

TheTrotsky
TheTrotsky Frågans ägare
more options

Tried running in safe mode. Same problem.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

That's odd. I see two asks on my Mac, which is expected given the longstanding bug.

But you are not alone. See https://bugzilla.mozilla.org/show_bug.cgi?id=1772571 Did you set mail.password_protect_local_cache to true?

TheTrotsky
TheTrotsky Frågans ägare
more options

I didn't find this suggested fix when I originally searched the web. It helps, I now only have to enter the primary password twice, but it doesn't completely fix the problem.