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Thunderbird no longer Sends/Receives emails

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This morning my email stopped working (Ver 91.11.0 32Bit). It gives me messages indicating that I cannot connect to a mail server that is not the one I use.

My email account is Road Runner. The email server is mail.twc.com. The email server that is timing out is mobile.charter.net. My provider, Spectrum, Is claiming that it is a thunderbird problem. All of my email accounts are set up according to their specifications. Any help in resolving this issue would be appreciated.

This morning my email stopped working (Ver 91.11.0 32Bit). It gives me messages indicating that I cannot connect to a mail server that is not the one I use. My email account is Road Runner. The email server is mail.twc.com. The email server that is timing out is mobile.charter.net. My provider, Spectrum, Is claiming that it is a thunderbird problem. All of my email accounts are set up according to their specifications. Any help in resolving this issue would be appreciated.

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I did a brief search and found a couple of websites saying the Spectrum server is mail.twc.com and others saying mobile.charter.net . Thunderbird does not, on its own, contact a server that isn't in the setup.