Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Thunderbird

  • 1 svar
  • 0 har detta problem
  • 15 visningar
  • Senaste svar av david

r-street
r-street
more options

Since the update of Thunderbird to use primary passwords I cant access my email using Thunderbird. I have set a primary password and enabled its use however I now get the following error message when trying to retrieve email "Sending of username did not succeed. Mail server pop.1and1.co.uk responded: authentication failed" What do I need to do to fix this please

Since the update of Thunderbird to use primary passwords I cant access my email using Thunderbird. I have set a primary password and enabled its use however I now get the following error message when trying to retrieve email "Sending of username did not succeed. Mail server pop.1and1.co.uk responded: authentication failed" What do I need to do to fix this please

Ändrad av r-street

Alla svar (1)

david
david
  • Top 10 Contributor
more options

I'm puzzled. Primary passwords have been an option for many years. The only difference is they used to be called master passwords and now primary passwords, but same function. And always optional. Your account problem needs more information before anyone can give suggestions.