Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox not recognizing that i've already downloaded Firefox as I use the app

  • 1 svar
  • 0 har detta problem
  • 7 visningar
  • Senaste svar av James

more options

I am having a problem where as I am trying to download extensions and/or themes from the official firefox add-ons section and it says to first download firefox. The problem is that I am signed in with my firefox account and am currently using the firefox app in the first place! When i click download the app keeps trying to redirect me to the app store (I'm on iOS by the way) where I already have it downloaded as I have for over four months. Has this happened to anyone else and can someone please let me know how to resolve this issue? Many thanks.

I am having a problem where as I am trying to download extensions and/or themes from the official firefox add-ons section and it says to first download firefox. The problem is that I am signed in with my firefox account and am currently using the firefox app in the first place! When i click download the app keeps trying to redirect me to the app store (I'm on iOS by the way) where I already have it downloaded as I have for over four months. Has this happened to anyone else and can someone please let me know how to resolve this issue? Many thanks.
Bifogade skärmdumpar

Alla svar (1)

more options

The Extensions at addons.mozilla.org are only for (desktop) Firefox and Firefox for Android.

(desktop) Firefox https://addons.mozilla.org/firefox/

Firefox for Android https://addons.mozilla.org/android/

Firefox for iOS is more of a shell due to Apple's restrictions on what can be used and such. I swear I have seen talk of possible being able to use iOS extensions in Firefox in sometime.