Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

restore old data from firefox

  • 1 svar
  • 1 har detta problem
  • 8 visningar
  • Senaste svar av Dropa

shimaa.youssef
shimaa.youssef
more options

Hi Mozilla Team

i have formatted my laptop and reinstalled Firefox and when i logged in with my Firefox account , it didn't restore my saved data automatically ( bookmarks , passwords....etc ) i tried to restore the the data manually , and i accidentally restored a different a different google account on my current Firefox account so now 1 - i can't remove the current data i have on the Firefox account 2 - i need to know if i can restore data that i have saved several months ago , coz i reinstalled Firefox before after formatting and i didn't have any problem in the past with that

Thank You

Hi Mozilla Team i have formatted my laptop and reinstalled Firefox and when i logged in with my Firefox account , it didn't restore my saved data automatically ( bookmarks , passwords....etc ) i tried to restore the the data manually , and i accidentally restored a different a different google account on my current Firefox account so now 1 - i can't remove the current data i have on the Firefox account 2 - i need to know if i can restore data that i have saved several months ago , coz i reinstalled Firefox before after formatting and i didn't have any problem in the past with that Thank You

Alla svar (1)

Dropa
Dropa
more options

If this was the only computer that had the data then the formatting wiped clean any data that was there before. And was if there was sync there is a 50/50 chance it was saved but if there was no sync then nothing can be done since the system was formatted wiping clean any data that was there. And how did you restore the data manually? If you didn't follow the Firefox FAQ on backing up data then that is up to the user to figure what they did here.