We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Hi Thanks for responding. Here is the info you asked for. Look forward to a solution.

bp-e71f363f-eba3-4984-89b2-62be50230416 16/04/2023, 10:19 View bp-cc9a5f8f-9287-4a90-8553-5d48a0230416 16/04/2023, 10:19 View bp-1c4ab84c-8623-41de-9dec-034700230416 16/04/2023, 10:19 View bp-0b18d8f9-43d1-4e76-a9d9-7017b0230416 16/04/2023, 10:19 View bp-43645b2d-f216-41e8-9ad6-3fd2c0230416 16/04/2023, 10:19

Hello –– I've not had a reply since doing as you asked and have posted the Reports. I still have the same problems of Firefox crashing repeatedly mostly when accessing a website with password eg Ebay. Help Please!

Check this question for an issue with the RelayCam plugin.

• /questions/1397523 My Firefox brower is crashing alot recently.