Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Getting a black screen while trying to view VR videos.

  • 6 svar
  • 2 har detta problem
  • 3 visningar
  • Senaste svar av RedAISkye

RedAISkye
RedAISkye
more options

I'm getting a black screen while trying to view VR videos from Firefox Mobile.

I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Firefox Desktop.

So, only Firefox Mobile is having issues with VR videos for some reason.

I'm getting a black screen while trying to view VR videos from Firefox Mobile. I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Firefox Desktop. So, only Firefox Mobile is having issues with VR videos for some reason.

Alla svar (6)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What version number of Firefox for Android do you have installed on your Android device?

RedAISkye
RedAISkye Frågans ägare
more options

Paul said
Hi What version number of Firefox for Android do you have installed on your Android device?

Firefox v113.1.0 (Build #2015950739), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Are you viewing the videos full screen (landscape)?

RedAISkye
RedAISkye Frågans ägare
more options

Paul said
Are you viewing the videos full screen (landscape)?

I've tried both fullscreen and non-fullscreen modes including landscape/portrait.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

So that I can look into this further, do you have an example of a video that is not playing correctly?

RedAISkye
RedAISkye Frågans ägare
more options

Paul said
So that I can look into this further, do you have an example of a video that is not playing correctly?

Here is an example: https://deovr.com/videos/3d-vr180-vam-mmd-greenlights-serenade-6488

Only the audio plays, the video is just black screen on mobile.