Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Can no longer send mail from thunderbird to mail.twc.com

  • 3 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av kweaver1

more options

After recently upgrading Thunderbird , I can no longer send email (I recieve it fine). I am an old roadrunner user so my outgoing SMTP server is mail.twc.com. It is an older server and there is no encryption or password. When I hit send I get a prompt for a password. Which then fails. I can send email from spectrum webmail so it seems to be a problem with the thunderbird software.

settings:

mail.twc.com port:110 Connection Security: None

After recently upgrading Thunderbird , I can no longer send email (I recieve it fine). I am an old roadrunner user so my outgoing SMTP server is mail.twc.com. It is an older server and there is no encryption or password. When I hit send I get a prompt for a password. Which then fails. I can send email from spectrum webmail so it seems to be a problem with the thunderbird software. settings: mail.twc.com port:110 Connection Security: None

Vald lösning

I found the solution. It seems they must have change their defaults on the server side. I had to change the SMTP settings to:

mail.twc.com Port: 587 Username: xxxxxxxxxx Authentication Method: Normal Method Connection Security: STARTTLS

I used my spectrum account username and password.

Läs svaret i sitt sammanhang 👍 1

Alla svar (3)

more options

Verify that your outgoing email is not being blocked by your firewall, antivirus software or your Internet Service Provider: Try briefly turning both antivirus and firewall software off, sending a test email, and turning them on and sending another test email.

Regards, Diana

more options

Thank you for the suggestion. I disabled windows firewall and virus scan but got the same results..

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: +OK InterMail POP3 server ready..

more options

Vald lösning

I found the solution. It seems they must have change their defaults on the server side. I had to change the SMTP settings to:

mail.twc.com Port: 587 Username: xxxxxxxxxx Authentication Method: Normal Method Connection Security: STARTTLS

I used my spectrum account username and password.