Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Statuses of folders doesn't work

  • 1 svar
  • 0 har detta problem
  • 23 visningar
  • Senaste svar av Dominik

more options

Hi. I have a few problems with the newest version of thunderbird 115.3.0 (64bit), but I had the same problems with previous versions too.

When I get an email, the name of folder(s) become blue and bold, an orange star appears and the number of unread emails increases. But when I click something (doesn't matter what) or slide a scroll, the name of the folder becomes black as it was on the beginning and the orange star disappears. When I click the name of the folder it again is marked with an orange star.

Very often I don't receive email, but I should. I press "Get Messages" button, I see "no new messages" at the bottom of the window. I repeat it a few times and every time the result is the same. After 30 seconds or few minutes Thunderbird starts receiving messages from the last 2 hours.

We noticed very similar behaviour on a several computers. I was tested also in safe-mode and everything looks the same.

Hi. I have a few problems with the newest version of thunderbird 115.3.0 (64bit), but I had the same problems with previous versions too. When I get an email, the name of folder(s) become blue and bold, an orange star appears and the number of unread emails increases. But when I click something (doesn't matter what) or slide a scroll, the name of the folder becomes black as it was on the beginning and the orange star disappears. When I click the name of the folder it again is marked with an orange star. Very often I don't receive email, but I should. I press "Get Messages" button, I see "no new messages" at the bottom of the window. I repeat it a few times and every time the result is the same. After 30 seconds or few minutes Thunderbird starts receiving messages from the last 2 hours. We noticed very similar behaviour on a several computers. I was tested also in safe-mode and everything looks the same.

Vald lösning

Problem solved. I had to compact all folders. Everything is OK now.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

more options

Vald lösning

Problem solved. I had to compact all folders. Everything is OK now.