Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Upgrade to 115.4.1 / hyperlinks within emails no longer open.

  • 3 svar
  • 2 har detta problem
  • 3 visningar
  • Senaste svar av Matt

Joe Mathews
Joe Mathews
more options

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

Vald lösning

Generally the issue is software firewalls when hyperlinks stop working post update.

Läs svaret i sitt sammanhang 👍 1

Alla svar (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Vald lösning

Generally the issue is software firewalls when hyperlinks stop working post update.

Joe Mathews
Joe Mathews Frågans ägare
more options

Matt - thanks for the quick response. The Norton 'smart firewall' needs to get a little smarter. I disabled it, opened Tbird and all links worked. I reenabled the 'smart firewall' and it suddenly 'got smarter' and allowed Tbird to function as expected.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Sadly I can not even add a new account to Thunderbird with Norton installed without disabling "features" including SONAR, what ever that is. The whole product suffers from the not so smart issue.