Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Thunderbird is identifying all mail from the New York Times as Spam

  • 2 svar
  • 0 har detta problem
  • 2 visningar
  • Senaste svar av Kent

Kent
Kent
more options

All messages I receive from "nytdirect@nytimes.com" are being identified as spam. I have added this address to "collected addresses" and enabled the option in junk mail settings but it still is identified. My DKIM extension reports that DKIM is valid and signed by NY Times. SPF is a pass and DMARC is a pass. I have enabled adaptive junk filtering and each time it comes in I click the "not junk" button.

I have enabled the adaptive junk filter logging but the log is always empty. Messages from other sources seem to be ok. My messages are being forwarded to me from DYNU's message forwarding service.

Any suggestions on what I can do will be greatly appreciated. Thank you

All messages I receive from "nytdirect@nytimes.com" are being identified as spam. I have added this address to "collected addresses" and enabled the option in junk mail settings but it still is identified. My DKIM extension reports that DKIM is valid and signed by NY Times. SPF is a pass and DMARC is a pass. I have enabled adaptive junk filtering and each time it comes in I click the "not junk" button. I have enabled the adaptive junk filter logging but the log is always empty. Messages from other sources seem to be ok. My messages are being forwarded to me from DYNU's message forwarding service. Any suggestions on what I can do will be greatly appreciated. Thank you

Vald lösning

They were being identified in Thunderbird... But I think I solved the problem. I had an addon named MailHops enabled. It identifies all the spots the email was routed through and gives you a map. When I disabled it, the spam filter stopped identifying NYTimes emails as junk. Re-enabled it and they were again being junk. So thanks for getting back to me. The reason I suspected it was that the junk status was being displayed at the same time as MailHops enabled for a memo after it had done its analysis.

Cheers!!

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are the messages identified as spam by the mail provider, before they reach TB?

https://support.mozilla.org/en-US/questions/1404881

Kent
Kent Frågans ägare
more options

Vald lösning

They were being identified in Thunderbird... But I think I solved the problem. I had an addon named MailHops enabled. It identifies all the spots the email was routed through and gives you a map. When I disabled it, the spam filter stopped identifying NYTimes emails as junk. Re-enabled it and they were again being junk. So thanks for getting back to me. The reason I suspected it was that the junk status was being displayed at the same time as MailHops enabled for a memo after it had done its analysis.

Cheers!!